Shipping policy
Shipping
UK delivery
- Standard shipping: £3.99
- Free on all UK orders over £75
- We currently offer standard shipping only — no express option
- Estimated delivery: 1-3 working days from dispatch
International delivery
- Delivery costs vary by destination and will be confirmed at checkout
- Any customs or import duties are the responsibility of the customer
A note for our EU customers
We know a lot of you are based in Europe, and we want to be upfront: we've currently paused shipping to EU countries.
Since summer 2026, new EU customs and VAT rules have made cross-border shipping far more complex, and as a small brand without a dedicated logistics team, we're not yet able to get this right. Rather than risk you facing unexpected fees or delays, we've made the decision to pause EU shipping while we work out a proper solution.
This isn't a permanent goodbye. Scandinavian style is at the heart of Øst London, and Europe matters to us. We're actively looking into how we can ship to you again in future. Sign up to our newsletter or follow us on Instagram for updates.
Order processing
- Orders are processed on working days; you'll receive a shipping confirmation email as soon as your order is on its way
Questions about your order?
Email us at info@oestlondon.com and we'll get back to you as quickly as we can.